The Impact of Regular Employee Training And Development on Job Performance

ABSTRACT

This study presents an empirical analysis of the impact of regular employee training and development on job performance. Two prominent banks were chosen for a realistic representation. First Bank of Nigeria plc and Oceanic Bank international plc. The main objective of the study was specifically to evaluate the training and development program as it affects staff productivity. To achieve the objective, extensive desk research and field study was carried out in our review of literature and field survey, accordingly the outcome was revealing and informative. Amongst the issues covered include, concepts, policies achievements, problems and benefits. The following research hypothesis were formulated and evaluated; H01 staff training and development is not a useful tool for improving performance. H02 employees are sent on training which is not relevant to their jobs. H03 successful completion of training program does not enhance overall performance in an organisation. H04 training and development does not enhance the overall self development of staff. In conducting the research tests, simple percentage statistical method of analysis and chi-square analytical tool were used due to their relevance to the research. Overall the research empirical evidence rejected all the null hypotheses and accepted all the alternative hypotheses. The following major recommendations were proffered, equal training opportunities for all staff, improvements in the provision of training materials and aids to the employees, continuous appraisal and review of the training policies, objectives and program of the organisation. Finally the research unveiled that in the world of fast changes in technology, innovation, structural and human environment, enhancing knowledge acquisition through training and development is prerequisite to be relevant and competitive in all business endeavours. In all, the study revealed that training and development has significant positive impact on job performance and hence justifies whatever constraint, sacrifice and cost incurred in the process.